A compressor is supposed to make a noise, albeit a quiet hum. This is definitely not fair to the consumer for this company to steal our money. Model # 79574307810. BUT ON SALE FOR $500. A malfunctioning fridge is the most frustrating thing ever. They should not continue to sell this junk. He mentioned these go bad all the time. Oct 27, 2021 by I will continue to search for submitting a proper claim. Or replace it. I bought most of my appliance from sears. The parts are still on back order and now the freezer quit. Spent $629 for labor on repairs (compressor was under warranty). Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. You basically have two sides filing suits against each other with their lawyers. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Leaking Freon. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. I bought a Kenmore Elite refrigerator. After leaving the refrigerator compressor did not reach the point of cooling or freezing. If the problem persists, it is best to contact a qualified technician. We are stuck with a broken $3000 piece of junk. May 26, 2022 by This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. This is still way under the 10 year warranty on compressors. Kenmore fridge stopped making ice is typically caused by valve blockages or faulty components. According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. This is what typically happens, Below are two main reasons and solutions worth investigating. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Water leeks from the bottom freezer out onto the floor. As a result, coolant will build up and will eventually start leaking. They said we had the door open too long the day prior. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. Call Sears they would be able to ilook at it in a month. Not covered under the warranty which is good for 1 year. Who knew you should research lawsuits before purchasing a refrigerator!!! I would like to be included in a suit against Sears/LG. This may straighten out the problem with the compressor. Found out it only had a One Year warranty! kenmore ELITE model 795.72053.117 purchased at Sears Store. I need to be added to claim. I worked fine until Sept of 2022 when it stopped cooling. Compressor went out made by LG! There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. I would replace my appliances every three years if they were priced accordingly. There is a class action lawsuit inquiry that everyone needs to sign up for. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Yesterday we found that it was not working. We have already been without a frig in the house for two weeks. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. We bought our LG model number. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Yet its been a week and our refrigerator still does not work. * Rental reimbursement if repair of your covered Still not working. Repair tech came out and said its the compressor. WHERE THE HELL IS THE CONSUMER PROTECTION!??? The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. This compressor is still sitting in our kitchen. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. Not cooling and food went bad. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. "The settlement resolves a pending lawsuit about alleged refrigerator cooling issues," says John Taylor, senior vice president of LG Electronics USA. The compressor failed July 16, 2022. Purchased in 2018. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Light bulbs filled with smoke and fixture is burnt in color! We, like many, many others have a failed LG French Door refrigerator after just 17 months. I have Kenmore Elite 795.72053.113 with FC75LBNA Compressor and EBR73093613 PCB . Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Kenmore Ellite. Compressor went out, now July, 2018. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. They all want their own people for the final verdict. Can't get service call from Sears until July 8th. After 2 days, the unit was still not cooling. i've called their legal department but they dont call back. Replace part number: W10416065, PS8746522, 67003186 - PACK OF 2. He told me to join the lawsuit and get my money back for the LG fridge. Did my time to file a claim expire? Appointment canceled due to no serviceman available in the local area. About 2 years of use. If it is too low, the compressor automatically works harder to make up for the slack. My fridge barely lasted two years. And if it rattles when you shake it, replace it. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. And as a result, it will become hot from overworking itself. Purchased Kenmore elite 795.74033.410 with extended warranty. What has happened to Sears quality and customer service??? I am beyond frustrated with Sears. When your refrigerator is running perfectly, you probably don't give its inner workings much thought. If there is a burnt odor, replace the relay. 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Nope, didn't have $ to get fixed. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. No one ever called. And it will be overloaded if the coils are dirty. On June 9th. I'm furious now. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". I went thru cleaning vents in back, resetting Refrig per instructions. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). He is going to replace it at the cost of $1370.00. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. !. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. We have had this unit for just under 2 years. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Do I qualify for the class action suit? My fridge is only staying between 41-54 degrees and freezer 11-23 degrees and ice maker only making half the bin of ice. After numerous calls, no one would touch it. Have there been any class actions against Kenmore? I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! I had an independent appliance repairman come on Sunday September 9, 2018. We tried cleaning the coils and is still didn't work. This is freaking pitiful!!! How annoying for a $3000 refrigerator! Last month June 2019 our freezer stopped working. This one will cost about $1600 to replace the compressor. It is the compressor. Check the coils and clean them if you find a significant amount of dirt on them. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). Starting with the LG company. The same is true if the thermostat is set incorrectly. Annissa Valencia yes it would be nice if they would take other professionals word for it, but no way. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. Simply outrageous will never by LG anything again. Please include me in the class action. later it failed. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. Challenge is that the soonest the repair people can come is in 16 days! Can't get an appointment for 3 weeks. I finally somehow was able to get an appointment scheduled. A compressor that runs constantly or non-stop overheats. 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