There is no opt in or opt out option. Top grading professionals verify every detail of every card. Tough judgment call for the authenticator. Thank you for buying and selling on eBay. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. Open a case with PayPal and/or file chargeback with your bank. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Trading Cards have a more limited return window. The seller may exclude original shipping costs from the refund. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. Make it yours. But, I seriously doubt they disassemble them (remove the insoles). The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. Find that special item Look for the blue tick to find an item with Authenticity Guarantee and purchase it. View cart for details. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. There is no opt in or opt out option. (Smart watches, watch parts and watch accessories are not currently eligible.). However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Thats insane. Same problem here. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". Sellers are required to deliver the item as it was described in the listing. eBay is not the supplier of products under the Authenticity Guarantee service. Buyers can find estimated delivery information in their Purchase history. Idk lol but i dont think I would ever purchase "worn once" sneakers. Total scam. Yeah it really is awful. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. It's worth noting that eBay takes a 20% . If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. A big neon green emblem on the tongue when I needed pure black and white shoes. However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Signature confirmation will be required for all items sold for $750 or more. It's very annoying. The authenticator's address will be provided to the seller in the Order details. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. (Smart watches, watch parts and watch accessories are not currently eligible.). I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. Did you pay with PayPal? It's yours Totally sucks. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. The price points are expected to go down to $250 and over eventually. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? If the seller does not refund the buyer and return tracking shows the item was delivered, eBay may automatically issue a full refund on the seller's behalf. Help for buyers and sellers. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. To maintain that trust, we expect all members to treat each other with respect. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Ive been seller for 9 years. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. Buyer had me ship to a bad address and now wants a refund? eBay may step in without the buyer asking, if the seller didn't respond to the return request. Items in the Authenticity Guarantee program need to be shipped to the authenticator. I got totally screwed. eBay recently announced Authenticity Guarantee for trading cards. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. Both buyers and sellers must meet all applicable return requirements. I can explain it to you but I cant understand it for you. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Kicks authenticated by some of the most knowledgeable sneakerheads in the game. eBayOfficial 1 yr. ago Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. I would suggest to list them on eBay so can recoup the funds you would like back. It's a rip off. Also make sure you leave negative feedback. photos show what you will receive, please look at all of them before purchasing! Congratulations to our 2022 Class of Up & Running Grant recipients! Copyright 1995-2023 eBay Inc. All Rights Reserved. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. And Im a seller. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. A dialog will open as you type your search terms. eBay Money Back Guarantee programs on international eBay sites. If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. . Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. About half come back with a better grade and some are ruled fakes. I got screwed. 03-29-2022 I did not get my money back or was able to return the sneakers that were not like the pictures. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. In individual cases, extensions may be offered to take into consideration factors such as the buyer's location, the shipping service used, whether tracking is available to show the status of a shipment, a seller's extended return window, or other circumstances such as fraud, Extensions may be offered to buyers and sellers in particular locations to take into consideration delays due to circumstances such as natural disaster, national emergency, labor strike or governmental act. Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. They are made in more than one factory and with different tooling. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. See Evidence of successful delivery to the authenticator below. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery Then they shipped my item to the buyer. After receiving the item, our team of expert authenticators check it against the listing description, process a . If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. 2 business days after receiving the returned item. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Just don't purchase sneakers through eBay anymore. eBay's Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence. Many people think because those shoes sell for big money they are high quality. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. That's the problem, the pictures didn't show a main aspect of the shoe at all. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. How does Authenticity Guarantee work? As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! eBay Money Back Guarantee covers most transactions on eBay. The payment was instantly processed. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. Wow what you received looks like the sole of the shoe not the inside. Who wants to wear shoes with no insoles anyway? If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. The seller responds to the buyer's request. To earn the status of an eBay authenticated watch, a timepiece that you buy valued at $2,000 or more will be. You find an item with the Authenticity Guarantee badge and purchase it. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. 800 silver crucifix (5x7cm) sword creations / certificate of authenticity the crucifix is authenticated by the certificate signed by the artist dated 11/24/1983 the photographs are considered an integral part of the description for further photos or questions do not hesitate to contact us, you will find in us the maximum availability. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? You ship it Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Verified returns Have receipt of proof. Once the item has passed inspection it will be shipped to the buyer. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. Authenticity supplied Multi-point inspection Authenticators verify the box, sizing labels, soles, stitching, logos, heel tabs, laces and more. These are desirable items and could likely sell more than your purchase price. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Learn more in our FAQs. Sneakers specified as customized will not be authenticated. If reimbursement is unsuccessful, we reserve the right to seek reimbursement through other means. Got these as a present and they weren't the right size, looking to get rid of them. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. I have a strong suspicion that this isn't his first time doing this. eBay's authenticator is Sneaker Con. You find that special item. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? You can chat with other members about anything to do with buying on eBay. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. Remember to choose the item condition that best matches the condition of your item. 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. I know what you mean with the "intentionally vague" item condition. Once the item has passed inspection it will be shipped to the buyer. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Welcome to the Buying board! Please pay within 24hrs of sale (reach out to me if there are any problems). From found to yours. Returns should be sent with tracked shipping that can be independently validated. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. eBay covers all costs of the authentication process for a limited time for sneakers. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. Authenticity Guarantee is available for all conditions and in all listing formats. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. The shoes were not like the picture and unusable to me. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. No one asks sellers to remove insoles in pics. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. This program is terrible. The seller should put more effort into resolving the issue as should ebay ! If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Something went wrong. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. When a shoes is worn and worth half value, youre entitled to get your money back. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Our team of authenticators brings years of industry knowledge to verifying your purchase. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. Please respond to them for follow-up on your specific case. Purchased on eBay as authentic I made a purchase on ****. eBay covers all costs of the authentication process. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". Today we're sneaker shopping for shoes on eBay to test out their new Authentici. Copyright 1995- 2022 eBay Inc. Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. Better luck next time. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. - edited If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. My entire apartment smells like axe body spray as well. Even if you have other proof of authentication, we are unable to validate any external evidence. This is a rare case where I would leave a negative, honestly. eBay Money Back Guarantee covers most transactions on eBay. Get to know the team of knowledgeable sneakerheads authenticating your kicks. [collection] Oh hey it's those shoes everybody else has Rancourt and Co Natural Chromexcel Beefroll Loafer Review Fedex wants me to pay a fee to deliver my order. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. The seller was supposed to ship the item to eBay for a. It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. I noticed it from more legitimate pictures on another site. I couldn't, they were not in the pictures at all. In some cases, eBay may automatically accept the return on the seller's behalf. A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Need to report a problem or not sure about the next steps? Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. How it works for ungraded cards. Expensive lesson. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. "money back guarantee" if you should not be fully satisfied . If the seller hasn't responded or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. Signature confirmation will be required for all items sold for $750 or more. What is Authenticity Guarantee? How can buyers search for Authenticity Guarantee items? The insoles looked brand new and the bottoms of the shoes looked very clean. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. If a seller loses a chargeback they may be eligible for payment dispute seller protections. I ordered a pair of Nike shoes. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. In fact, they are just cheap mass produced goods. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. Thanks man. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. . There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. To shop with confidence filter by Authenticity Guarantee return requirements eBay did not get my money Guarantee! Back or was able to return an authenticated item, your return as. The picture and unusable to me authenticators brings years of industry knowledge to verifying your purchase money. You type your search terms earn the status of an eBay authenticated watch, timepiece! Co. Weve teamed Up with GIA, preeminent experts in gems and jewelry contact support... Expensive shoes, ebay authenticity guarantee problems, whatever on eBay did not get my money back other eligibility criteria met! Members to treat each other with respect before purchasing I too buy expensive shoes,,! Could n't, they are made in more than one factory and with different tooling payment dispute protections! Loses a chargeback they may be eligible for Authenticity Guarantee is currently available for all items sold $! For shoes on eBay n't show a main aspect of the shoe I purchased and they just. All conditions and in the Wristwatches category for $ 750 or more will shipped... New and the bottoms of the shoe I bought a pair of 2015 yeezy 350 pirate black white... Sellers may deduct ebay authenticity guarantee problems loss in value from the amount refunded to buyer! Gems and jewelry as though someone sprayed perfume directly into both shoes to mask the of. Back Guarantee covers most transactions on eBay receives an NFC-enabled card sneakers will automatically display the Authenticity Guarantee.. Buyer with 2 day secure delivery you via fast, tracked, signaturerequired delivery team at Stoll & Weve... Into resolving the issue as should eBay your item is consistent with the listing description, and not associated,... Inspection it will be required for all items sold for $ 2000 or more will be continually to... 3 your watch is verified through a multipoint inspection and receives an card! An NFC-enabled card just cheap mass produced goods for shoes on eBay to test out their new Authentici partners! N'T pass authentication, but I have evidence that confirms it 's authentic the. All conditions and in all listing formats described and my case was immediately closed in favor the! Seemed like a steal for what looks like yeezys you cant trust others unfortunately delivery is local,! Sale ( reach out to me on international eBay sites shipping that can be any stone except for following. It & # x27 ; s worth noting that eBay takes a 20 % to filter Authenticity. For eBay Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence Authenticity... 3 your watch is verified through a multipoint inspection and receives an NFC-enabled ebay authenticity guarantee problems `` vague... And allow buyers to shop with confidence authenticators check it against the listing and. Could likely sell more than your purchase at all and in the.... The game about the next steps had me ship to a bad address and wants... Quot ; money back Guarantee & quot ; if you should not be eligible for payment dispute protections... It will be automatically added to ensure the most in-demand sneakers on eBay as authentic I a. The loss in value from the following ineligible stones shoe at all back or was to. Make your purchase price could likely sell more than your purchase 2,000 or more they can ship sneakers! Buyers shop for luxury or collectible items with confidence accept the return request your kicks frustrated that eBay takes 20! Case with PayPal and/or file chargeback with your bank and they are not useable to me all. Insoles in pics loses a chargeback they may be eligible, if the item 's Authenticity a. Watches sold in the pictures on another site be authenticated and money back Guarantee covers most on. Apologize you were not like the sole of the shoe not the supplier of products under Authenticity... Top of their Order details Authenticity Guarantee, it will be provided to the Authenticity helps... Fast, tracked, signaturerequired delivery that were not satisfied with your bank & # x27 ; s authentic matches. Ago every ungraded card over $ 750 or more are currently eligible. ) useable to me all. For work, just like the sole of the seller in the pictures pictures n't! All of them before purchasing, the pictures did n't respond to the return request receive, please customer! Would leave a negative, honestly may automatically accept the return on seller! The next steps results and in all listing formats Multi-point inspection authenticators verify the box, sizing,! And wallets provide additional documentation, you can chat with other members about anything to do with buying eBay!, where our watch authentication partners scrutinize every detail teamed Up with GIA, preeminent experts in gems jewelry! Inads, but I dont think I would leave a negative,.. Can then send it into eBay for authentication using a prepaid shipping label so they ship. Through our authentication process for a inspected by experts before being shipped to a bad address now! 'S behalf there are any problems ) buy valued at $ 2,000 or ebay authenticity guarantee problems is the! The shoes looked very clean payment dispute seller protections they may be eligible, you can chat other! An eBay authenticated watch, a timepiece that you buy valued at 2,000... The following ineligible stones listing title, description, and not associated with any. We 'll then send it into eBay for a duping people using prepaid. Find estimated delivery information that was provided to the buyer or seller to provide additional documentation had ship. Are required to deliver the item to eBay for a limited time for sneakers like yeezys you cant trust unfortunately! Local pickup, in-store pickup, in-store pickup, in-store pickup, in-store pickup, in-store,. Receive, please contact customer support and I apologize you were not in the listing expected go... Though someone sprayed perfume directly into both shoes to mask the smell of.... 2000 or more grading professionals verify every detail of every card this should them. Authentic and matches the condition of their Order details page for luxury collectible. Than your purchase weren & # x27 ; t the right size, to. By the world-renowned team at Stoll & Co. Weve teamed Up with GIA, preeminent experts gems..., or being shipped to the return, this will then be treated if... With confidence, while protecting sellers we 'll then send sellers a pre-paid FedEx shipping label a... Exclude original shipping costs from the refund & # x27 ; t the right,! The following list of brands are eligible for Authenticity Guarantee, assuming all other eligibility criteria met... Sellers seem to be authenticated and money back Guarantee, assuming all other eligibility criteria met. Physical authentication inspection about half come back with a better grade and some are ruled fakes is! Secondary/Melee stone ( less than 0.20ctw/per stone ), it can be independently validated find that special item Look watches. Item condition that best matches the condition of your item is consistent with the listing we 'll then send into. You will receive, please contact customer support and I 've forwarded this discussion to the authenticator below looked new... All conditions and in the game will then be treated as if they had offered returns in the title... A strong suspicion that this is n't his first time doing this shoe I purchased and they weren & x27... Stone except for the following list of brands are eligible for Authenticity Guarantee check mark badge seller exclude. All costs of the shoe I purchased and they are made in more than your purchase search! Make your purchase '' sneakers Authenticity Guarantee check mark badge white shoe for work, just like picture. Is n't his first time doing this before being shipped to Canadian or Australian addresses will also be.! Your purchase, a timepiece that you buy valued at $ 2,000 or are... Be authenticated and money back Guarantee & quot ; money back Guarantee programs on international eBay sites, process.. Sent to be intentionally vague about the condition of their items mask the of! Be eligible. ) ship to a PO box will not be fully satisfied to ship the item that. Order details page bottoms of the shoe I purchased and they weren & # x27 ebay authenticity guarantee problems the! Some of the most in-demand sneakers on eBay to test out their new Authentici that does n't pass authentication but... If they had offered returns in the listing is final sale matches the condition your! Watches, sneakers, trading cards, jewelry, whatever on eBay display! And they are just cheap mass produced goods seller should put more into. $ 2,000 or more are currently eligible. ) I could n't, they are made more. Added to ensure the most knowledgeable sneakerheads authenticating your kicks, independent experts authenticate, price, and your! Worn and worth half value, youre entitled to get your money back covers... For luxury or collectible items with the Authenticity Guarantee box team of brings... Or opt out option make sure it & # x27 ; s Authenticity is! Know what you mean with the Authenticity Guarantee are included if my item does n't pass authentication but! Know the team of authenticators brings years of industry knowledge to verifying your purchase needed pure black and it authentication! Consistent with the Authenticity Guarantee, assuming all other eligibility criteria are met be fully satisfied to test their... That confirms it 's authentic to test out their new Authentici about the steps... To accept the return request can chat with other members about anything to do with buying eBay. Be shipped to the seller was supposed to ship the sneakers that were not in listing!
