When we reached out to the warranty department for their insight on the issues we were noticing, they essentially ignored us. Its not cosmetic.. The decorative portion on the top of the door is much too short. You can schedule in-person visits to a model home during listed business hours, and newly finished houses can be scheduled for viewing directly from the digital listing on the D.R. I am in Houston Texas and from August of 2021 to December 2021 I went through a nightmare with trying to purchase a DR. Horton home. With the assistance of counsel, compensation was pursued and this builder is now being held accountable for failing to produce quality housing. As a former Customer Service Professional for over 40 years, I believe I know Excellent Customer Service when I experience it first hand. I think we probably have more D.R. Horton to respond, have taken to the BBB (Better Business Bureau) to voice their concerns, as there are currenty over. Over half of my backyard is useless do to this continuing issue.
dr horton foundation problems
When we reached out to the warranty department for their insight on the issues we were noticing, they essentially ignored us. Its not cosmetic.. The decorative portion on the top of the door is much too short. You can schedule in-person visits to a model home during listed business hours, and newly finished houses can be scheduled for viewing directly from the digital listing on the D.R. I am in Houston Texas and from August of 2021 to December 2021 I went through a nightmare with trying to purchase a DR. Horton home. With the assistance of counsel, compensation was pursued and this builder is now being held accountable for failing to produce quality housing. As a former Customer Service Professional for over 40 years, I believe I know Excellent Customer Service when I experience it first hand. I think we probably have more D.R. Horton to respond, have taken to the BBB (Better Business Bureau) to voice their concerns, as there are currenty over. Over half of my backyard is useless do to this continuing issue.