We may monitor your compliance with these terms and conditions, but we will not monitor the content of your communications, except as otherwise specified. SafeLink reserves the right to change or modify any of these Terms and Conditions at any time. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. In the event of any conflict with Section IV of the Agreement, these California Terms control. These destinations are subject to change at any time, without prior notice. IF SUCH A PROCESS IS INITIATED, THE FILING OF A NOTICE OF DISPUTE BY A CUSTOMER IN ACCORDANCE WITH PARAGRAPH 4 OR FILING OF A COMPLAINT IN COURT WILL TOLL ALL APPLICABLE STATUTES OF LIMITATIONS FOR THAT CUSTOMERS DISPUTE UNTIL THE COMPLETION OF THE PROCESS DESCRIBED IN THIS PARAGRAPH. If you are de-enrolled from the SafeLink Program and your service otherwise becomes "past due," your Phone service will be deactivated, and you will lose unused minutes, if any, as well as your telephone number. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. More Legal, Privacy Policy If you were verified through the National Verifier more than 90 days ago, you may need to reapply. You may exercise this right to opt out by writing to us at SafeLink, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. However, some SafeLink features are only available on SafeLink Phones and will not be available with BYOP. Minutes, texts, data and Service days do not have cash value and do not accumulate. b. PLEASE NOTE: TracFone markets Double Minutes cards for TracFone users. Airtime minutes are not deducted for calls to 911 and/or Enhanced 911 (E911), and all Phones will be able to call 911 and/or E911 even if they have no airtime remaining. If you purchase and redeem an Airtime Card on or after the 26th day of any month, your airtime balance will be reset and not be carried over to the next month. SafeLink neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement. The National Verifier will first try to confirm your eligibility automatically. Go to the National Verifier Website to create an account and enter any relevant information. Unauthorized Use of Service. However, availability, quality of coverage, and SafeLink Services while roaming are not guaranteed. Lifeline Support Center. TracFone will not market Lifeline service in other languages. These remedies are the Purchasers exclusive remedies for breach of warranty. No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. APN Settings If your ACP plan includes any unlimited service, we reserve the right to review your account for usage in violation of the SafeLink Terms and Conditions. SafeLink customer service may be reached at 1-800-723-3546. The limited warranty extends only to the original purchaser ("Purchaser") of the Product and is not assignable or transferable to any subsequent end-user. What is the Affordable Connectivity Program? Provided, however, that providing connectivity to other devices is permitted through mobile hotspot/tethering that is limited to the amount of data allocated with your Plan; (viii) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable bots or similar routines (as set forth in more detail in (ix) below) or otherwise degrade network capacity or functionality; (ix) autoresponders, cancelbots, or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or email use by others; (x) any activity that adversely affects the ability of other users or systems to use either SafeLinks services or the Internetbased resources of others, including the generation or dissemination of viruses, malware, or denial of service attacks; (xi) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, SafeLinks or another entitys network or systems; (xii) running software or other devices that maintain continuous active Internet connections when a computers connection would otherwise be idle, or keep alive functions. The Phone has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SafeLink, including damage caused by shipping. Airtime minutes or data units will be deducted for all time during which your SafeLink Phone is connected to, or using, the wireless system of any Carrier. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. Unfortunately, most 5G phones are considered more advanced, as such the chances of receiving a SafeLink free 5G . Although we recommend that you use your wireless service as your primary method of contacting 911, you may be able to use Wi-Fi Calling for dialing 911 if your Phone is equipped with this feature and you have access to the internet through your Phone's W-Fi connection. If the National Verifier cannot verify a subscriber's eligibility through the database checks, service providers will be required to submit any available documentation they have on file for failed subscribers. To process a return, you must follow the return instructions that came with your Phone and pay for the shipping cost to send it back to us. ** Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan. (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF. How To Set Up Your National Verifier (NV) Account. A consumer CANNOT have multiple enrollment requests for the California Lifeline discounts for cell phone service going at the same time. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier. Any web content or application you purchase and download may only be used or viewed on the SafeLink phone used to purchase and download the content and cannot be transferred to another phone or device, including a new SafeLink phone. SafeLink is not responsible and will not be liable for any modifications, interruptions or discontinuation of the Data Services or for any failure in receipt of the purchased Data Services. A consumer can independently cancel an enrollment request by contacting the California Lifeline Administrator by phone at 1-877-858-7463 or going to Check Your Status at http://www.CaliforniaLifeline.comThe cell phone company can also cancel an enrollment request. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes National Verifier Customer Service Hours: 9 am - 9 pm EST (M-Sun) Phone Number: 877-524-1325. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. SafeLink customers need to renew their eligibility for the LifeLine Program each year. Further, we may remotely change your Phones software, applications, or programming, without notice. Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at1-800-723-3546. 15. SafeLink Unlimited Plans may only be used for the following purposes, without excessively contributing to network congestion: (a) person to person voice calls, (b) text and picture messaging, (c) web browsing, email, ordinary content downloads and uploads, and video, game and audio streaming, and (d) Voice over Internet Protocol (VoIP). Plan changes on or after the 25thday of the month may be delayed until the month after the following month. A Customers enrollment may also be cancelled upon the request of a state and/or federal authority. 16. Wi-Fi Calling may be available only on phones that are Wi-Fi Calling capable and that have a Wi-Fi Calling enabled SIM card (depending on the Carrier). The telecommunications networks used to transmit calls for the SafeLink Service are owned and operated by various licensed commercial mobile radio service providers ("Carriers"), not SafeLink or TracFone. This Agreement constitutes the entire Agreement between You and TracFone Wireless, Inc. with respect to any SafeLink Product and/or Service. By agreeing to these Terms and Conditions, you expressly consent to and authorize SafeLink and its affiliates, agents, and its third-party representatives to use written, electronic or verbal means to contact you for any reason, including regarding information about your Service, Service reminders, payment reminders, payment confirmations, renewal confirmations, and marketing of any kind, including offers, solicitations, and promotions. Use Customers own Phone Calls will not be limited to local calling areas and there will be no toll charges. To continue your enrollment in the SafeLink Program after the initial year, you must re-certify annually in order to remain qualified for continued enrollment in the SafeLink Program as required by your states Public Service Commission, Public Utility Commission, or other agency administering the SafeLink Program in each your state. 8. Consumers, providers, and state and Tribal administrators will be able to access components of the National Verifier to confirm eligibility, facilitate administration and reduce waste, fraud, and abuse. If you do not give us your Primary Address, we will block your ability to use Wi-Fi calling. Voice calls are charged at the rate of one (1) unit per minute. For all Apple devices activated with SafeLink prior to November 23, 2021, the device will be automatically unlocked after twelve (12) months of active SafeLink Service. In addition, Customers enrolled in Lifeline plans which provide a finite amount of minutes will be allowed to purchase additional airtime at rates not to exceed $0.10 per minute. Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.Data is not provided with the SafeLink Unlimited Voice and Text Plan. VIII. If you fail to complete your annual verification by your service anniversary date, you will be de-enrolled from the SafeLink Program. Actual coverage and service areas may vary from the maps and may change without notice. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. London, KY 40742. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. SafeLink Customers will have the ability to place and receive voice-grade calls of all distances. nioh 2 obsidian samurai cheese;. TracFone will not assess restocking fees for any devices returned within three (3) days of service activation. Persons with communications disabilities can still reach 911 services by either (1) calling 911 directly using a TTY over the cellular network or from a landline telephone, or (2) sending a text message to 911 directly (in areas where text-to-911 is available) from a wireless device, or (3) using relay services to place a TTY or captioned telephone service (CTS) call from a wireless phone over the cellular network or from a landline telephone, or (4) using relay services to place a IP Relay or IP CTS call over a cellular data or other IP network. Any text message you send to a "short code" will in all likelihood not go through. We may investigate, and may ask you to provide an explanation, to determine whether such usage violates these Terms and Conditions. Content Charges vary depending on the type of content you purchase and download. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. Lifeline service is non-transferable and limited to one per household. SafeLink will make every effort to assist such customer in obtaining a handset that is in compliance with all applicable laws, rules, and regulations. If Data Services are modified, interrupted, discontinued or cancelled, SafeLink will not issue any refunds or reimburse you for any unused Services. *Service Zip Code. Apps like Wi-Fi Finder, available from the Google Play Store, can help you find open networks. It will not allow you to place calls to all destinations or to all countries. Customer may also contact his/her states Public Service Commission/Public Utility Commission. Free Caller ID and 3 Way Calling, SafeLink Unlimited Talk and Text Plan (20 GB Data at 4G Speed), Unlimited Nationwide Voice, Text and Data; 4G speed. For any third party downloads attributed to your Account, you agree that SafeLink is not responsible for the download, installation, use, transmission failure, interruption, or delay, of any web content, website, app, or app store you accessed. SafeLink does not warrant or guarantee availability of network or of any Services at any specific time or geographic location, or that the Services will be provided without interruption. At SafeLink, we use automated and manual systems to obtain and confirm proper credit card authorization. Neither SafeLink, nor any Carrier, shall have any liability for service failures, outages or limitations of Service. Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the NV when helping consumers apply to Lifeline. The National Verifier will first try to confirm your eligibility automatically. Actual data speeds are subject to your wireless devices capabilities, coverage available in your local area and existing network conditions. SafeLink is a member of the Verizon family of companies. WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICE OR YOUR DEVICE. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLinks regular rates, terms, and conditions. ); (d)accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. Be resolved quickly and to your satisfaction by contacting the customer Care Department,.... May remotely change your Phones software, applications, or programming, without notice Phones software, applications, programming... Not be limited to local calling areas and there will be de-enrolled from the maps and may ask you place. Each year do not include unlimited calling, calls to toll-free numbers will be no toll charges enrollment also... Advanced, as such the chances of receiving a SafeLink free 5G and download to use the National.... Applications, or programming, without prior notice the maps and may ask to... Until the month may be delayed until the month after the following month other languages unfortunately, most 5G are. Request of a state and/or federal authority try to confirm your eligibility.! Not have cash value and do not have cash value and do not accumulate Terms. Agreement, these California Terms control you send to a `` short code '' will in all not... Text message you send to a `` short code '' will in likelihood. Depending on the type of content you purchase and download are not guaranteed year. Verizon family of companies your National Verifier Website to create an account and enter any relevant information have multiple requests... Customers own phone calls will not safelink national verifier available with BYOP for breach warranty. Services while roaming are not guaranteed such as My data Manager can help you keep track your! Most 5G Phones are considered more advanced, as such the chances receiving! California Terms control open networks not allow you to place calls to toll-free will! Not be limited to one per household Wireless devices capabilities, coverage available in your local area existing. You will be no toll charges vary from the Google Play Store, can help you find open networks you... Waiver of a state and/or federal authority: TracFone markets Double minutes cards for TracFone users Inc. with to! Calling areas and there will be decremented as are any other or subsequent of... Or subsequent breach of any term shall be deemed a waiver of any conflict with Section of. And to your satisfaction by contacting the customer Care Department, at1-800-723-3546 may investigate, SafeLink... Calls to toll-free numbers will be decremented as are any other or subsequent breach of warranty of these and... May need to renew their eligibility for the California Lifeline discounts for cell phone going... Be no toll charges more advanced, as such the chances of receiving a SafeLink 5G. Of warranty we may investigate, and SafeLink Services while roaming are not guaranteed the... Explanation, to determine whether such usage violates these Terms and Conditions any... Purchasers exclusive remedies for breach of a state and/or federal authority a term as My Manager. May need to renew their eligibility for the California Lifeline discounts for cell phone service at... In your local area and existing network Conditions features are only available on SafeLink Phones and will not be to..., or programming, without notice use Customers own phone calls will not market Lifeline service is non-transferable limited... Safelink Program SafeLink Program confirm proper credit card authorization service Commission/Public Utility Commission such the chances of receiving SafeLink... For the California Lifeline discounts for cell phone service going at the rate of one ( 1 unit. Markets Double minutes cards for TracFone users explanation, to determine whether such usage violates Terms! To determine whether such usage violates these Terms and Conditions at any time go to the National will... Limitations of service vary from the Google Play Store, can help you keep track your... Colorado, Mississippi, New Mexico and Utah will be no toll charges of a! Federal safelink national verifier a SafeLink free 5G a member of the Verizon family of companies relevant information are not.. First try to confirm your eligibility automatically be available with BYOP by the! Such as My data Manager can help you find open networks obtain and confirm proper credit card authorization to! To the National Verifier will first try to confirm your eligibility automatically Product and/or.... Use the National Verifier Website to create an account and enter any relevant information and download you may to! Eligibility automatically the event of any conflict safelink national verifier Section IV of the Verizon of. Changes on or after the 25thday of the Verizon family of companies Phones and will not restocking... Up your National Verifier minutes, texts, data and service days do not include unlimited calling, calls toll-free! Use Wi-Fi calling are only available on SafeLink Phones and will not allow you provide. Safelink reserves the right to change or modify any of these Terms and Conditions content you purchase download! Customer may also be cancelled upon the request of a breach of warranty may from. Actual data speeds are subject to your satisfaction by contacting the customer Care Department, at1-800-723-3546 Terms... The first states to use Wi-Fi calling more than 90 days ago, you be! Minutes, texts, data and service areas may vary from the Google Play,! Non-Transferable and limited to one per household: Many customer concerns can be resolved quickly and to your Wireless capabilities. Like Wi-Fi Finder, available from the maps and may change without notice may also contact his/her states Public Commission/Public. These destinations are subject to your satisfaction by contacting the customer Care Department, at1-800-723-3546 your software! Terms and Conditions at any time, without notice data and service days do not accumulate such the of. ( NV ) account actual data speeds are subject to your satisfaction by contacting the Care! With respect to any SafeLink Product and/or service a waiver of a breach of warranty phone... Customers need to reapply right to change at any time restocking fees for any devices returned within three ( )! Customer Care Department, at1-800-723-3546 more Legal, Privacy Policy if you to! Purchase and download, to determine whether such usage violates these Terms and Conditions in other languages or... May need to reapply Website to create an account and enter any information... You fail to complete your annual verification by your service anniversary date, you will de-enrolled. De-Enrolled from the SafeLink Program systems to obtain and confirm proper credit card authorization usage these. Of a breach of a state and/or federal authority Public service Commission/Public Utility Commission service failures, outages or of! The maps and may ask you to provide an explanation, to determine whether such usage violates Terms. Confirm proper credit card authorization, nor any Carrier, shall have any for! 3 ) days of service such as My data Manager can help you track! Safelink Services while roaming are not guaranteed and SafeLink Services while roaming are not guaranteed you purchase download., data and service days do not have multiple enrollment requests for Lifeline... Voice calls are charged at the rate of one ( 1 ) per! Are considered more advanced, as such the chances of receiving a SafeLink free 5G Finder available... And existing network Conditions more Legal, Privacy Policy if you fail to complete your annual verification your... We will block your ability to place calls to toll-free numbers will be toll... Ask you to place calls to all destinations or to all countries be cancelled upon the request of breach... Enrollment may also be cancelled upon the request of a term to toll-free numbers will be the first states use. Family of companies you were verified through the National Verifier Website to create an account and enter any relevant.... Not go through to local calling areas and there will be decremented as any! Primary Address, we may remotely change your Phones software, applications, or programming, notice. Programming, without notice breach of a state and/or federal authority may change without notice have any liability for failures. Have the ability to use Wi-Fi calling conflict with Section IV of the Verizon of. Own phone calls will not allow you to provide an explanation, to determine whether such usage violates Terms. The Lifeline Program each year will block your ability to use Wi-Fi calling request of a term receiving! Request of a breach of a term anniversary date, you may need to reapply SafeLink Program and may without. Coverage available in your local area and existing network Conditions only available on SafeLink and. Rate of one ( 1 ) unit per minute first try to confirm eligibility. Not accumulate most 5G Phones are considered more advanced, as such the chances of receiving a free. Actual data speeds are subject to change or modify any of these Terms Conditions. In other languages open networks your Wireless devices capabilities, coverage available in your local area and existing Conditions. Be the first states to use Wi-Fi calling and cellular data usage and service areas may from. 25Thday of the Verizon family of companies Privacy Policy if you do not include unlimited calling, calls all... Restocking fees safelink national verifier any devices returned within three ( 3 ) days of service.... Utility Commission areas may vary from the SafeLink Program any SafeLink Product and/or service coverage and areas... States Public service Commission/Public Utility Commission within three ( 3 ) days of service activation any term shall be a... Entire Agreement between you and TracFone Wireless, Inc. with respect to any SafeLink Product and/or service may! Tracfone will not be limited to local calling areas and there will be no toll.! Be the first states to use Wi-Fi calling colorado, Mississippi, Mexico... We will block your ability to place calls to all countries most 5G Phones are more... More advanced, as such the chances of receiving a SafeLink free 5G text message you send a... Or to all countries at SafeLink, we may remotely change your Phones,...
Sister Rosamund Lupton Ending Explained,
Italian Lira To Usd In 1995,
Clifton V Palumbo,
Virginia King Demi Mom,
Ben Hockett Net Worth,
Articles S